1. Overview: At Neeltaru, we are committed to ensuring that your Hair Grow Oil reaches you in a timely and efficient manner. This policy outlines our shipping methods, delivery timelines, costs, and procedures.
2. Delivery Locations: We currently ship within Indian Subcontinent .For international orders, please check availability at checkout.
3. Shipping Costs: Shipping fees are calculated at checkout based on the selected shipping method and delivery location. Orders over ₹1999 qualify for free standard shipping.
4. Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor your shipment’s status online.
5. Delivery Issues: If your order has not arrived within the expected timeframe, please contact our customer service team at neeltarulifecare6@gmail.com. We will work to resolve any issues promptly.
6. Returns and Exchanges: For information on how to return or exchange a product, please refer to our Returns and Exchanges Policy.
7. Customer Support: For any questions regarding shipping or delivery, please contact our customer support at neeltarulifecare6@gmail.com. We are here to assist you!