Welcome to Neeltaru. By accessing or purchasing from www.neeltaru.com , you agree to follow the terms and conditions mentioned below. Please read them carefully.

1. General

• These terms apply to all visitors, users, and customers of our website.
• By using this site, you accept our policies, including Privacy Policy, Shipping Policy, and Refund Policy.

2. Use of Website

• You agree not to misuse the website or engage in any activity that may harm the platform.
• You must provide accurate information during registration or checkout.
• Any unauthorized use of the website may lead to legal action.

3. Products & Availability

• All Neeltaru products are made with natural ingredients; however, results may vary from person to person.
• Product descriptions, pricing, and availability may change without prior notice.
• We reserve the right to discontinue products at any time.

4. Pricing & Payments

• All prices listed are in INR (₹).
• Payments must be made using approved methods (UPI, Cards, Wallets, etc.).
• Neeltaru does not store any card or payment details.
• In case of pricing errors, we reserve the right to cancel the order.

5. Orders & Cancellations

• Orders can be canceled before shipment as per our Cancellation Policy.
• Once shipped, orders cannot be canceled.
• Neeltaru reserves the right to cancel suspicious or fraudulent orders.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary due to external factors.
• For delays caused by courier, weather, or holidays, Neeltaru is not liable.
• Customers are responsible for providing correct delivery information.

7. Returns & Refunds

• Returns or refunds are only accepted for damaged, defective, or incorrect products, as per our Refund Policy.
• Replacement or refund is processed only after verification of proof.

8. Intellectual Property

All content on this website (logos, text, designs, images) is the property of Neeltaru. You may not copy, modify, or reproduce any content without permission.

9. Third-Party Links

Neeltaru may include links to external websites. We are not responsible for their content or practices.

10. Limitation of Liability

Neeltaru will not be responsible for any direct or indirect damages resulting from:

• Incorrect use of products
• Delay in delivery
• Website downtime or errors
• Misuse of services

Our products are natural, but if you have sensitive skin or allergies, please patch-test before use.

11. User Conduct

You agree not to:

• Upload harmful content
• Attempt to hack or disrupt the site
• Post false information
• Violate any laws while using our website

12. Changes to Terms

Neeltaru may update these Terms & Conditions at any time. Changes will be posted on this page.