Information We Collect

When you use our website, contact us or place an order, we may collect information necessary to provide our products and services.

This information may include:

• Your name and contact details.
• Mobile number and email address.
• Billing and shipping address.
• Order and purchase information.
• Communications sent to our support team.
• Basic website usage and device information.

How We Use Your Information

We may use information collected through our website for purposes including:

• Processing and fulfilling your orders.
• Providing delivery and order updates.
• Responding to customer support enquiries.
• Confirming Cash on Delivery orders.
• Improving our website, products and services.
• Preventing misuse, fraud or suspicious activity.
• Meeting applicable legal and regulatory requirements.

Orders & Payment Information

We collect information necessary to process, confirm, deliver and support customer orders.

Online payments may be processed through third-party payment service providers. Payment information is handled according to the processes and security practices of the applicable payment provider.

Sharing of Information

We may share information with trusted service providers when reasonably necessary to operate our business and fulfil customer orders.

These may include:

• Courier and logistics partners.
• Payment service providers.
• Website and technology service providers.
• Customer communication service providers.
• Authorities where disclosure is required by law.

Cookies & Website Technology

Our website may use cookies and similar technologies to support essential website functions and improve the user experience.

Cookies may be used for purposes such as:

• Remembering items added to your shopping cart.
• Supporting account and checkout functions.
• Understanding website usage and performance.
• Remembering certain user preferences.

You may manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Data Security

We use reasonable administrative and technical measures intended to protect information from unauthorized access, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also protect their account credentials and avoid sharing passwords or OTPs with others.

Your Choices & Requests

Subject to applicable law, you may contact us regarding your personal information or privacy concerns.

Depending on the circumstances and applicable requirements, you may request:

• Correction of inaccurate information.
• Updates to certain personal details.
• Information about a privacy concern.
• Removal from optional marketing communications.

We may need to verify your identity before processing certain requests.

Children's Privacy

Our website and products are not intended to knowingly collect personal information directly from children without appropriate involvement of a parent or legal guardian where required.

If you believe information has been provided inappropriately, please contact us so the matter can be reviewed.

Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our website, services, business practices or applicable requirements.

The updated policy will be published on this page with a revised "Last Updated" date.